SERVPRO of Carmichael - Carmichael, California

Linda D.

In September I had a water overflow that caused a great deal of damage, Servepro was out within 2 hours and took care of the mitigation. They were all courteous and helpful. Adrian, Joe, Keilan, Martin and Steven were all quick and efficient. They always explained what they were doing. I received a call before closing each night as to who was coming the next morning and when.
When I had a question Jamal the project manager for Mitigation was quick to respond. The construction guys were always friendly and helpful. Dennis, Sebastian, Preston, Fernando and Mike all seemed to have been given consistent instructions. I can not say enough about Marisa and her team, the packed up all items that had to be stored, nothing was broken or lost. In the upheaval of the first day of mitigation and packing I misplaced my car keys, Marisa took the time to find them for me as she could see how stressed I was. I can also not say enough about Callyn, Alex and Andrew in the office. They kept me sane, they were patient and understanding and always followed through with answering my questions...and were incredibly helpful with the Insurance company. They helped me understand the process,
I would definitely recommend ServPro.
Linda D.

missbaboonie8

Servpro was a Godsend in our mold remediation! We had other companies try to swindle us of 30,000$ (claiming black mold was in our house) and John, the project manager, was the only one who was honest with us that he didn’t see the mold issues that the other inspector suggested and helped us with better sampling. Ended up only costing 3,000$ compared to 30,000$! This company has such integrity and doesnt take advantage. Felt like they really cared. Martin and Salvador were sent out to do our remediation and got the job done fast in 2 hours!

Callyn, the project manager, was what made working with Servpro so easy as she was quick to respond with any questions we had and kept us updated through the whole process. She helped our job get done fast! Thank you Callyn!

Colleen S.

My home flooded at the end of 2024. Servpros came over and got the process started to get things cleaned up and get us back home. They were so courteous and helpful. Always answered my questions and explained everything. They made a horrible situation alittle less horrible.

Ben H.

Servpro really helped our water district as we are continuously faced with bio hazard and drug paraphernalia cleanups from transients around some of our facilities. Additionally they performed excellent work restoring water damage to the building at one of our industrial sites; fast, quality work. Our contact Mike Schulmpf really dug in to understand our needs and provided relevant, quick resolutions critical to maintaining our business function. Thanks to Mike's customer care and the quality service, have developed a long-term relationship with Servpro Carmichael and are confident they will continue to be our partner in remediation when we need it.

Garrett S.

Our family had an occult leak. They came promptly, were courteous and explained the process fully. They even helped get all the necessary information to the insurance company. I would highly recommend this company.