Country Critters - Millersville, Maryland

Robert L.

This place is fantastic and competitively priced. Your pet will have plenty of space to stretch out, wonder outside under a covered awning, and enjoy a quick walk for a few bucks extra. We pay for the bath which keeps our dog smelling good for about a week.

Lisa W.

We boarded our dog several times over the past three years and had a great experience. Debbie, the owner, along with the staff is very friendly and accommodating to our family. We highly recommend!

Robert K.

Country Critters is competitively priced with other local boarding establishments. The staff are friendly enough for me. Our beagle is just as excited to be dropped off as he is to be picked up.

Denise L.

Country Critters boarded a cat and a dog for me over a weekend with shorter notice than I planned to give. They placed me on a waiting list for my dog and luckily a spot opened up. They understood my concerns boarding an in tact dog and took very good care of him. My cat was also very well cared for, but she's pretty low maintenance.

The staff were friendly and put me at ease leaving my furry family with them. I had declined leaving my pets at a couple other boarders because they were a bit too business and clinical about the interaction. These people love animals and it really shows. I now highly recommend them to friends in the area. Friendly people who really helped me and my furry family out in a pinch. Can't ask for more than that!!!

Prestige W. ?.

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Our dogs were neglected and suffering. The owner had every opportunity to notify us of the situations and did not. Instead waiting until we arrive to pick them up. Why? Was it because they were clearly bot taken care of and if you called. I would be on the next flight home to free them of this very serious situation and you would not get paid for the complete stay with there. Waiting to bring this to our attention has made everything more horrible.

The owner made it a point to tell me that my dog is an outside dog and stayed outside a majority of the time. Huge Red Flag. My dog has never spent more than a half hour outside as he usually preferred to go outside and do his business and go back inside. As I'm being told this. I notice the assistant was bringing out our little dog and for some reason was completely in her unit and for more than a few minutes. In the many times picking our dogs up. The dogs have been right at the gate excited to see us. Why is this not happening. Our little dog was in bad shape shaking badly. not at all a shiver. As it turned out to be convulsions. She was diabetic and needed to stay on track with her diet. Owner proveeded to give her small treats instead. And again. No attempt to contact us.

Then all the belongings were given to me for both our dogs. I went out and put them in the car. Walked back in. And was asked if I needed something else....? Yes. Um my dog? Bandit? When they brought him out. Something was very very wrong. He had lost weight. His jaw muscles on top of his head were not present and showing concave areas. My poor boy was so weak he could barely walk and dragging his toes with every step

Why didn't we receive a phone call Debbie? As soon as the guidelines were not being received well by our dogs and our dogs were not doing well. We should have been notified immediately! I would have been on the next flight. Big dog was 6lbs less than when we checked him in. He is not an outside dog. He was out there waiting to die
Now both of our dogs have had to be euthanized. If the reasons have to do with reasons before or after their stay here. They were neglected at your place of business and not fed for more than a week.
The thought of what they went through while at this Is not something anybody should have to live with.

Gail F. R.

I absolutely love Country Critters! The pricing is excellent so boarding our pets for a quick trip or extended stay doesn’t break the bank! My pets are well cared for, prescriptions given, and even playtime! Drop off and pick up is very flexible. I’m giving Country Critters a big thumbs up!

Jenn

We board our dog Lola at Country Critters every year for a week while we are on vacation. She gets a bath, nail trimming, multiple walks a day and enjoys her own treats and food from home. She’s always happy to be there and the staff are all very helpful and kind. Would 100% recommend Country Critters for all of your boarding and grooming needs. Location is a fantastic bonus too - easy to find and close to home.

Rach B.

We’ve been taking our 3 pups here for quite some time. They love it here. The staff is always friendly and very responsive. They take great care of our dogs when we are away!

Kurt F.

I've been taking our family dogs here for 15'ish years. This establishment has only gotten better and better as time goes on. I feel comfortable knowing my family is in good hands!

We recently had our two smaller dogs in for boarding and grooming and was incredibly happy with how our long-haired girl turned out. The new groomer is on-point - looking forward to my girl coming home looking and smelling fresh after each visit.

mary P.

The groomer is great. I love the boarding. I have been taking my dogs there for about the last 10 years. They are well cared for and the owner and staff are great. A great place to. My dog gets excited when we get there.
MPowell

Robert L.

This place is fantastic and competitively priced. Your pet will have plenty of space to stretch out, wonder outside under a covered awning, and enjoy a quick walk for a few bucks extra. We pay for the bath which keeps our dog smelling good for about a week.

Bridget S.

We loved the groomer that was there. She has since left to start her own buisiness. The owner at Country critters is a bit abrasive and rude. Had me wait outside in the rain with my dog while she chatted it up with people leaving with their dogs who were boarded there.

Robert K.

Country Critters is competitively priced with other local boarding establishments. The staff are friendly enough for me. Our beagle is just as excited to be dropped off as he is to be picked up.